Havenly Contact Us

Legal — Cookie Policy

How We Use Cookies

Last updated: 10 June 2025

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember certain information about your visit — such as your language preference or whether you have already accepted this notice.

Cookies do not contain personal information on their own and cannot run programmes on your device. They simply help websites work as expected and provide a more consistent experience across visits.

The Havenly website uses a small number of cookies for the purposes described below. You may adjust your preferences at any time using the controls on this page.

Cookie Types We Use

Essential Cookies

Always active

These cookies are needed for the website to function. Without them, core features such as navigation and the contact form cannot work correctly. They cannot be switched off.

Examples: session identifiers, cookie consent record, security tokens

Analytics Cookies

Optional

These cookies help us understand how visitors use the site — which pages are visited most and where people arrive from. The information is collected in a way that does not identify anyone personally.

Examples: page views, referral source, time on page (via Google Analytics)

Marketing Cookies

Optional

These cookies may be set by advertising networks to show content relevant to your interests. We do not sell your data; however, some third-party platforms may use these cookies if you have accepted them elsewhere.

Examples: interest tracking, ad reach measurement, cross-site identifiers

Preference Cookies

Optional

These cookies remember choices you have made — such as your language or region — so that the site feels familiar on your next visit. They do not track you across other websites.

Examples: language selection, display settings, region preference

Your Cookie Preferences

Use the toggles above to choose which cookies to allow, then save your selection below. Your preferences are stored only on your own device.

Third-Party Cookies

Some features of the Havenly website rely on services provided by third parties. These services may place their own cookies on your device when you use or interact with those features.

Google Analytics

Used to understand overall site usage. Data is aggregated and does not identify individuals. Controlled by the Analytics cookie toggle.

Google Maps

An embedded map on our homepage uses Google Maps infrastructure. Google may set cookies when the map loads. Please refer to Google's own privacy notice for details.

Social Media Platforms

If you share content from our site via a social media button, the relevant platform may set cookies. We do not control those cookies or the data they collect.

How Long Cookies Last

Session Cookies

Deleted when you close your browser

These are temporary cookies that exist only during your current browsing session. Once you close your browser, they are removed automatically.

Persistent Cookies

Stored for a set period

These remain on your device between visits. Our consent cookie is stored for up to 12 months. Analytics cookies typically expire after 13 months. You can remove them at any time via your browser settings.

Managing Cookies in Your Browser

You can also control cookies directly in your browser. The steps differ slightly between browsers — expand the one you use below.

Google Chrome

1. Open Chrome and click the three-dot menu in the top right corner.

2. Go to Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred cookie setting, or use See all site data and permissions to manage individual sites.

4. To delete existing cookies, go to Clear browsing data and select Cookies and other site data.

Mozilla Firefox

1. Open Firefox and click the menu icon (three horizontal lines) in the top right.

2. Go to Settings → Privacy & Security.

3. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom to set your cookie preferences.

4. To delete existing cookies, scroll to Cookies and Site Data and click Clear Data.

Apple Safari

1. Open Safari and go to Safari → Preferences (or Settings on macOS Ventura+).

2. Click the Privacy tab.

3. Tick or untick "Block all cookies" according to your preference. Note that blocking all cookies may prevent some site features from working.

4. Click Manage Website Data to remove cookies from specific sites.

Microsoft Edge

1. Open Edge and click the three-dot menu in the top right corner.

2. Go to Settings → Cookies and site permissions → Cookies and site data.

3. Toggle "Block third-party cookies" on or off, or add specific sites under Allow or Block.

4. To clear existing cookies, go to Privacy, search, and services → Clear browsing data.

On mobile browsers, cookie settings are usually found in the browser's main Settings or Privacy menu, though the exact location varies by device and browser version.

Your Rights and Choices

Withdraw consent at any time

You may change or withdraw your cookie preferences at any time by returning to this page and adjusting the toggles above. Your updated preferences will take effect from that point.

Access information about cookies

You are entitled to know what cookies are in use and why. This page aims to explain those details clearly. If you have further questions, please contact us.

What happens if you disable optional cookies?

Disabling optional cookies will not prevent you from using the Havenly website. Some features, such as embedded maps or usage analytics, may be limited, but all core content and contact options will remain available.

Questions about cookies

If you have questions about how Havenly uses cookies, please write to us at [email protected]. We aim to respond within five working days.